Shipping policy

SHIPPING

Door-to-door delivery is as easy as a few clicks or taps. I want you to love your handcrafted ceramics and aim to provide you a 5 star experience every-time.

Shipping / Processing time

The time I need to prepare an order for shipping is 1-2 business days. Orders received by 10pm EST are typically sent out the next business day for pickup by the shipping carrier. 

Carriers Used & Delivery times

Each order is carefully packaged for a safe delivery, and packages 📦 are sent via USPS Priority Mail or UPS.  

Tracking information is provided with each order, for you to monitor the progress and estimated delivery time (under normal delivery timeframes, approximately 5-7 business days by the carrier domestically, and up to 10-15 business days internationally). There may be delays out of my control.

Where do I ship?

Unless otherwise specified, all orders ship for free domestically in the USA.  International shipping is available. Please see a list of shipping options, costs, and carriers at checkout.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

What if I need an item faster?

Contact me at meghan@meghanbergman.com to inquire about express delivery options (available for additional fee).

I don't accept cancellations

But please contact me if you have any problems with your order.